Automotive

Automotive

Grow your online sales and improve the customer experience and efficiency of your after-sales service

Maximize your used-vehicle revenues and offer your customers a new sales and after-sales experience

Automotive

Grow your online sales and improve the efficiency of your after-sales service

Maximize your used-vehicle revenues and offer your customers a new sales and after-sales experience

How can Speakylink help you?

Speakylink can help your dealership salespeople assist your customers remotely in buying a used vehicle online!  At the same time, the solution allows your after-sales representatives to efficiently and remotely handle “shop” requests.

With just a click on your website or as part of a phone call, your advisors can direct the customer toward the best option for them according to their needs and the vehicles available. As for your after-sales intake specialists, they can remotely analyze customer requests—technical problems, broken-down vehicle, etc., and effectively help them.

It’s simple: a person is interested in one of your vehicles on your website. However, they’re not sure and want the advice of a salesperson. They click on the “learn more” button. They are then put in contact with a salesperson at the dealership. The salesperson greets them. The Speakylink session begins!

The salesperson can then share video with the customer and show them the vehicle they’re interested in or another that may better meet their needs. The salesperson can show every angle (interior, exterior, color, finishes, dashboard, etc.). The customer reserves their future vehicle and sets a date to come get it from the dealership. On the pick-up day, the customer is greeted and leaves with their new purchase. They’ve had a great experience with your brand!

experience client automobile

How can Speakylink help you?

Speakylink can help your dealership salespeople assist your customers remotely in buying a used vehicle online!  At the same time, the solution allows your after-sales representatives to efficiently and remotely handle “shop” requests.

With just a click on your website or as part of a phone call, your advisors can direct the customer toward the best option for them according to their needs and the vehicles available. As for your after-sales intake specialists, they can remotely analyze customer requests—technical problems, broken-down vehicle, etc., and effectively help them.

It’s simple: a person is interested in one of your vehicles on your website. However, they’re not sure and want the advice of a salesperson. They click on the “learn more” button. They are then put in contact with a salesperson at the dealership. The salesperson greets them. The Speakylink session begins!

The salesperson can then share video with the customer and show them the vehicle they’re interested in or another that may better meet their needs. The salesperson can show every angle (interior, exterior, color, finishes, dashboard, etc.). The customer reserves their future vehicle and sets a date to come get it from the dealership. On the pick-up day, the customer is greeted and leaves with their new purchase. They’ve had a great experience with your brand!

experience client automobile

Speakylink adapts to all of your needs…

Your concerns

In today’s world, it’s more important than ever to improve the experience of your brand in your dealership to distinguish yourself from competitors. As such, one of your goals is to allow a customer to immediately view their future vehicle remotely so that they can see themself in it. You want to convert more visitors into customers. It’s crucial for you to facilitate remote purchases, effectively respond to any concerns, and offer alternative products (up-selling) and add-ons (insurance, loans, upkeep services). In general, you want to create a purchase experience that helps grow your revenues.

With help from Speakylink, your salespeople can close deals, no matter the profile of customer, by helping them see themselves in their new vehicles with assistance from nothing more than a tablet. You can use it to launch or round out your remote sales strategy.

    Thanks to Speakylink:

    • Create a strategic advantage that differentiates you from other dealerships.

    • Increase your sales by removing obstacles to purchase and encouraging up-selling.

    • Increase your conversion rate (ratio of prospects to customers).

    • Encourage the sale of additional products and services.

    • Improve your customer experience.

Your concerns

You want to do an initial diagnostic remotely to better prepare for work in the shop in terms of getting ready, equipment, parts, and planning. You will improve the quality of service and the simplicity of vehicle intake processes.

With Speakylink, your after-sales technicians will provide a better quality of processing and responses to your customers.

    Thanks to Speakylink:

    • Secure vehicle intake.

    • Decrease costs for your after-sales service.

    • Improve your customer satisfaction and experience.

    • Increase your productivity in shop operations.

    • Set yourself apart from the competition.

Speakylink adapts to all of your needs…

Your concerns

In today’s world, it’s more important than ever to improve the experience of your brand in your dealership to distinguish yourself from competitors. As such, one of your goals is to allow a customer to immediately view their future vehicle remotely so that they can see themself in it. You want to convert more visitors into customers. It’s crucial for you to facilitate remote purchases, effectively respond to any concerns, and offer alternative products (up-selling) and add-ons (insurance, loans, upkeep services). In general, you want to create a purchase experience that helps grow your revenues.

With help from Speakylink, your salespeople can close deals, no matter the profile of customer, by helping them see themselves in their new vehicles with assistance from nothing more than a tablet. You can use it to launch or round out your remote sales strategy.

    Thanks to Speakylink:

    Create a strategic advantage that differentiates you from other dealerships.

    Increase your sales by removing obstacles to purchase and encouraging up-selling.

    Increase your conversion rate (ratio of prospects to customers).

    Encourage the sale of additional products and services.

    Improve your customer experience.

Your concerns

You want to do an initial diagnostic remotely to better prepare for work in the shop in terms of getting ready, equipment, parts, and planning. You will improve the quality of service and the simplicity of vehicle intake processes.

With Speakylink, your after-sales technicians will provide a better quality of processing and responses to your customers.

    Thanks to Speakylink:

    Secure vehicle intake.

    Decrease costs for your after-sales service.

    Improve your customer satisfaction and experience.

    Increase your productivity in shop operations.

    Set yourself apart from the competition.

Key features

Key features

multidevices

Multi-device

A solution compatible with smartphones, tablets, and computers

collaboration

Collaboration

Options for visual cues on both sides

photo

Photo/Video

Take photos remotely and add attachments

partage

Sharing

Share files: jpeg, png, doc, xlsx, ppt, mp4, etc.

géolocalisation

Geolocation

Subject to acceptance by the customer

No installation required, 100% GDPR compliant, and 100% secure.

Speakylink can be integrated natively into your customer relations solutions:

telephone switchboards, customer interaction management systems, and CRM systems. It also adapts to your ERP system (e.g., product catalog).

No installation required, 100% GDPR compliant, and 100% secure.

Speakylink can be integrated natively into your customer relations solutions:

telephone switchboards, customer interaction management systems, and CRM systems. It also adapts to your ERP system (e.g., product catalog).

In concrete terms, Speakylink can be described like this…

Speakylink also works for...