Speakylink allows you to remotely perform an initial diagnostic that will help you plan out the work that needs to be done!
From an ordinary phone call, view the context of the work to be done and quickly offer an accurate quote.
In your customer relations during the work that follows and throughout the life cycle of the project up to delivery, again, it’s simple: a client calls you with questions about maintenance, a breakdown, or getting started. While still on the phone, you send them a link via text message or email using the Speakylink interface. Your customer clicks or taps on the link. The Speakylink session begins!
You now have video contact with them and can view the broken-down equipment (model, version, situation of the work) and thus plan out the work to be done by a technician who knows the equipment and the tools that will be needed. Photos, videos, and location information captured with Speakylink will add to the work file.