Fashion
Grow your online sales while also drawing your customers into your store
Maximize your revenues, have a multimedia presence, and facilitate “click and collect”
Fashion
Grow your online sales while also drawing your customers into your store
Maximize your revenues, have a multimedia presence, and facilitate “click and collect”
How can Speakylink help you?
Speakylink can help your in-store salespeople assist internet users with their online purchases.
Online shoppers want freedom and you can empower them! With just a click on your website, they can decide when and how they want to receive assistance. That way, your salespeople’s time is better used and they can identify and deal with any obstacles to purchase and personalize every exchange.
It’s simple: an online shopper sees an item on your website. They need some advice from a salesperson and click on the “learn more” button. They are then put in contact with a salesperson. The salesperson greets them. The Speakylink session begins!
The salesperson can now make video contact with the online shopper and show them the garment in real time (colors, cuts, materials, finishes, etc.). The online shopper reserves their items and sets a date to come get them from the store. On the pick-up day, the shopper is greeted and leaves with their items, certain that they won’t be disappointed. They’ve had a great experience with your brand!
How can Speakylink help you?
Speakylink can help your in-store salespeople assist internet users with their online purchases.
Online shoppers want freedom and you can empower them! With just a click on your website, they can decide when and how they want to receive assistance. That way, your salespeople’s time is better used and they can identify and deal with any obstacles to purchase and personalize every exchange.
It’s simple: an online shopper sees an item on your website. They need some advice from a salesperson and click on the “learn more” button. They are then put in contact with a salesperson. The salesperson greets them. The Speakylink session begins!
The salesperson can now make video contact with the online shopper and show them the garment in real time (colors, cuts, materials, finishes, etc.). The online shopper reserves their items and sets a date to come get them from the store. On the pick-up day, the shopper is greeted and leaves with their items, certain that they won’t be disappointed. They’ve had a great experience with your brand!
Speakylink adapts to your customer relations
Your concerns
In today’s world, it’s more important than ever to improve the human experience of your brand to distinguish yourself from competitors. For you, it’s important for customers to realize on their own the quality of what’s being offered to them—the high-quality materials, cuts, etc. That way, you can convert more visitors into customerscustomers by simplifying the purchase process. By getting to know the online shopper better, by seeing them as a human being, you can give them a personalized purchase experience.
With Speakylink, lauch or add to your web-to-store strategy.
Thanks to Speakylink:
• Create a sales advantage that differentiates you from other stores.
• Increase your conversion rate (ratio of prospects to customers).
• Increase your average cart size.
• Improve the customer experience, particularly thanks to personalized advice from your salespeople.
Speakylink adapts to your customer relations
Your concerns
In today’s world, it’s more important than ever to improve the human experience of your brand to distinguish yourself from competitors. For you, it’s important for customers to realize on their own the quality of what’s being offered to them—the high-quality materials, cuts, etc. That way, you can convert more visitors into customerscustomers by simplifying the purchase process. By getting to know the online shopper better, by seeing them as a human being, you can give them a personalized purchase experience.
With Speakylink, lauch or add to your web-to-store strategy.
Thanks to Speakylink:
• Create a sales advantage that differentiates you from other stores.
• Increase your conversion rate (ratio of prospects to customers).
• Increase your average cart size.
• Improve the customer experience, particularly thanks to personalized advice from your salespeople.
Key features
Key features
Multi-device
A solution compatible with smartphones, tablets, and computers
Collaboration
Options for visual cues on both sides
Photo/Video
Take photos remotely and add attachments
Sharing
Share files: jpeg, png, doc, xlsx, ppt, mp4, etc.
Geolocation
Subject to acceptance by the customer
Speakylink can be integrated natively into your customer relations solutions:
telephone switchboards, customer interaction management and CRM systems.
It adapts to your CMS and ERP system.
