Speakylink allows you to very quickly offer your clients a video channel that makes it easier to handle requests, both for them and for their own customers.
It is a simple, secure solution that requires no installation. It will help your clients limit their travel while providing high-quality responses to their customers through ordinary phone calls, whether received or made.
It’s simple: an end customer contacts your customer service company. Their request requires visual assistance. Your agent sends them a link via text message or email using the Speakylink interface. The customer clicks or taps on the link. The Speakylink session begins!
Your agent can now make video contact with them and share documents, photos, and location information.