Technologies

Technologies

Speakylink is compatible with your technical environment

It’s simple, works everywhere, and requires no installation! As a multi-device solution, Speakylink is 100% adaptable.

Technologies

Speakylink is compatible with your technical environment

It’s simple, works everywhere, and requires no installation! As a multi-device solution, Speakylink is 100% adaptable.

With just an internet connection, no matter your telephony solution (ACD)

Speakylink is a multi-channel solution that can be managed by the teams at your call center (sales management, after-sales, support service, customer service, etc.) using the telephony tools you already have in place. Aggregated Speakylink feeds will then be loaded directly into your telephony statistics. 

 

The Speakylink feeds can be configured like any incoming phone call and it functions with any type of telecom infrastructure: PABX, IPBX, Centrex, Avaya, Alcatel-Lucent, Mitel, Cisco, Asterisk, Astra, etc.

With just an internet connection, no matter your telephony solution (ACD)

Speakylink is a multi-channel solution that can be managed by the teams at your call center (sales management, after-sales, support service, customer service, etc.) using the telephony tools you already have in place. Aggregated Speakylink feeds will then be loaded directly into your telephony statistics. 

 

The Speakylink feeds can be configured like any incoming phone call and it functions with any type of telecom infrastructure: PABX, IPBX, Centrex, Avaya, Alcatel-Lucent, Mitel, Cisco, Asterisk, Astra, etc.

No matter the browser used

Speakylink is compatible with most newer browsers.

No matter the browser used

Speakylink is compatible with most newer browsers.

logo safari
Logo QQ Browser
logo opera
Logo UC Browser
logo microsoft edge
logo android
logo google chrome
Logo Firefox

Compatible with your service ticketing/help desk solution

Thanks to Speakylink, your advisors/technicians can assist your customers via real-time video interactions through any ticketing solution. This helps you optimize the time it takes to resolve your tickets while also offering a unique and special customer experience: 

Compatible with your service ticketing/help desk solution

Thanks to Speakylink, your advisors/technicians can assist your customers via real-time video interactions through any ticketing solution. This helps you optimize the time it takes to resolve your tickets while also offering a unique and special customer experience: 

logo zendesk
fRESHDESK LOGO
front logo - helpdesk
Genesys cloud logo
freshservice logo
jira service desk logo
OPSGENIE LOGO
atea logo
helpdesk logo
live agent logo
logo gmelius helpdesk

No matter your equipment

No matter where you are and no matter the device your customers/agents use to connect: Speakylink is accessible from smartphones, tablets, and PC or Mac computers.

multidevices

No matter your equipment

No matter where you are and no matter the device your customers/agents use to connect: Speakylink is accessible from smartphones, tablets, and PC or Mac computers.

multidevices

Compatible with your customer interaction management solution

Speakylink is compatible with any customer interaction management solution your company uses.

Compatible with your customer interaction management solution

Speakylink is compatible with any customer interaction management solution your company uses.