Remote expertise

Teleporting the eyes of an expert on site

An expert is as rare as it is precious. So is his knowledge and his time. When a single person is responsible for solving dozens of customer issues, his travels are a loss of time and a cost for the company. The more specific is the skill, the more expensive is the time.

To deliver a verdict, to determine the procedure to follow, to decide on the actual amount of repairing costs… it needs the professional and trained regard of an expert.

An expertise is as specific as the need it addresses. Let us take the example of a farmer: is this strange grass that invades his field a danger, a threat, or a chance ? The person who will be able to answer this question can’t be found just across the street, But, it is an urgent issue because, every minute a new weed appears. We would therefore dream of being able to teleport an expert

Visual assistance gives us this magical channel ! No need to move an expert : all he has to do is send a link during his phone conversation and he will be able to see !

This is the power of Speakylink : teleporting the eyes of an expert on site. Being in the field without being in the field. Respond quickly and respond well.

Key features

Multi-device

A solution compatible with smartphones, tablets, and computers

Collaboration

Camera and screen share, visual indications

Photo / Video

Taking of photos remotely, sending of photos, videos and recording

Sharing

Files sharing : jpeg, png, doc, xlsx, ppt, mp4,…

Geolocation

Request of geolocation and geolocated photos

A unique request, a unique user, a unique solution​

Which benefits ?

Save
time and resources
Reduce
your treatment costs
Reduce
your travels and therefore your carbon footprint
Improve
your customer satisfaction

Speakylink can be easily integrated into your customer relations solutions and your technical environment.

100%

GDRP compatible

0

installation

100%

secure

For who ?

Every day, Speakylink discovers new usecases in many fields, in particular in the following sectors :