An expert is as rare as it is precious. So is his knowledge and his time. When a single person is responsible for solving dozens of customer issues, his travels are a loss of time and a cost for the company. The more specific is the skill, the more expensive is the time.
To deliver a verdict, to determine the procedure to follow, to decide on the actual amount of repairing costs… it needs the professional and trained regard of an expert.
An expertise is as specific as the need it addresses. Let us take the example of a farmer: is this strange grass that invades his field a danger, a threat, or a chance ? The person who will be able to answer this question can’t be found just across the street, But, it is an urgent issue because, every minute a new weed appears. We would therefore dream of being able to teleport an expert…
Visual assistance gives us this magical channel ! No need to move an expert : all he has to do is send a link during his phone conversation and he will be able to see !
This is the power of Speakylink : teleporting the eyes of an expert on site. Being in the field without being in the field. Respond quickly and respond well.
Key features
Multi-device
Collaboration
Photo / Video
Taking of photos remotely, sending of photos, videos and recording
Sharing
Geolocation
A unique request, a unique user, a unique solution
Which benefits ?
time and resources
your treatment costs
your travels and therefore your carbon footprint
your customer satisfaction
Speakylink can be easily integrated into your customer relations solutions and your technical environment.
GDRP compatible
installation
secure
For who ?
Every day, Speakylink discovers new usecases in many fields, in particular in the following sectors :
- Agriculture
- Industry
- Real Estate
- E-commerce
- Automobile
- Fashion
- Insurance
- Banking
- Construction Industry
- Transport