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This Saturday, November 27, Benjamin Picq, Managing Partner of Speakylink was the guest of the Focus PME program presented by Vincent Touraine to explain in
Customer feedback for the technical support : Bruno Denis, Director of Information systems at VIF company
We met Bruno Denis, CIO at VIF, who agreed to give us his feedback on using the Speakylink solution to improve technical support in his company.
A client contacts you to carry out a project. Whereas before you had to travel, visual assistance now allows you to make an initial diagnosis remotely in order to best assess the content of the project and work on a relevant quote.