Home

Speakylink

Your visual assistance solution

Who is Speakylink visual assistance for?

Insurance

I want to help my clients

Automotive

I want to boost my sales with visual assistance

Banking

I want to offer a remote branch experience

Construction

I want to optimize movements

E-commerce

I want to reduce my product returns

Industry

I want to make sure my products are used properly

Fashion

I want to improve my customer experience

Retail

I want to boost my store traffic

In concrete terms, Speakylink visual assistance can be described like this…

Speakylink visual assistance

Add another dimension to your customer service in 4 steps

arrows-4
assistance visuelle speakylink difficulté

A difficulty

Your customer calls you. When words alone are not enough, the exchange requires visual assistance.

assistance visuelle speakylink lien

A link

While still on the call, you send a link to the customer via text message or email using the Speakylink interface.

assistance visuelle speakylink simple clic

A click

Your customer simply clicks or taps on the link received by text message or email to start the session.

assistance visuelle speakylink solution

A solution

Allow your customer to share a video feed, documents, photos, their location, navigation, etc.

Speakylink visual assistance…

assistance visuelle speakylink accélère

Accelerates

the time it takes you to resolve service tickets

assistance visuelle speakylink améliore

Improves

customer satisfaction

assistance visuelle speakylink limite

Limits

travel of your teams

assistance visuelle speakylink réduit

Reduces

your carbon footprint

assistance visuelle speakylink valorise

Enhances

the expertise of your remote agents

Speakylink by the numbers

1

single call

needed to resolve your customer’s problem

65 €

in savings

per trip avoided thanks to visual assistance

1,1

metric tons of CO2

saved for every 150 service calls

The latest news from Speakylink