Your visual assistance solution
Who is Speakylink visual assistance for?
In concrete terms, Speakylink visual assistance can be described like this…
Speakylink visual assistance
Add another dimension to your customer service in 4 steps
Your customer calls you. When words alone are not enough, the exchange requires visual assistance.
While still on the call, you send a link to the customer via text message or email using the Speakylink interface.
Your customer simply clicks or taps on the link received by text message or email to start the session.
Allow your customer to share a video feed, documents, photos, their location, navigation, etc.
Speakylink visual assistance…
the time it takes you to resolve service tickets
travel of your teams
your carbon footprint
the expertise of your remote agents
Speakylink by the numbers
needed to resolve your customer’s problem
per trip avoided thanks to visual assistance
metric tons of CO2
saved for every 150 service calls