Speakylink, the video assistance solution for contact center
Being on the ground, without being on the ground.
It is sometimes frustrating not to understand what your customer is trying to tell you.
Speakylink brings a new vision to your customer care calls. You will be able to understand your customer’s real needs from the first phone call.
A solution that is so obvious that it will become an essential solution. The reassuring simplicity of a more human relationship.
Who are Speakylink’s users ?
A unique request, a unique user, a unique solution
Speakylink in numbers
01
CALL
1 call single is all you need to solve your client’s issue
99.9%
AVAILABILITY RATE
to guarantee your clients an experience flawless
30
METERS
It’s the equivalent of a Speakylink video session
65€
SAVED
65 EUR saved for each trip avoided thanks to the visual assistance session.
Speakylink is a visual assistance solution ...
French
Speakylink is a Nantes, SaaS and 100% Made in France solution that guarantees the security and confidentiality of your data. Our solution is hosted in France for our European clients.
100% secure
No readable confidential data passes through our Speakylink servers and all flows are encrypted.
GDPR
The agent remains at the initiative of launching actions: (screen sharing, live video…) via the Speakylink interface and each action is conditional on the client’s acceptance of a reassuring customer experience and 100% GDPR.