Technologies : Speakylink is hypercompatible

It’s simple, works everywhere, and requires no installation! As a multi-device solution, Speakylink is 100% adaptable.

With just an internet connection, no matter your telephony solution (ACD)

Speakylink is a multi-channel solution that can be managed by the teams at your call center (sales management, after-sales, support service, customer service, etc.) using the telephony tools you already have in place. Aggregated Speakylink feeds will then be loaded directly into your telephony statistics.

The Speakylink feeds can be configured like any incoming phone call and it functions with any type of telecom infrastructure: PABX, IPBX, Centrex, Avaya, Alcatel-Lucent, Mitel, Cisco, Asterisk, Astra, etc.

No matter the browser used

Speakylink is compatible with the majority of browsers using WebRTC, including Mozilla Firefox, Samsung browser, Safari, Google Chrome, Edge…

Compatible with your service ticketing/help desk solution and CRM

Speakylink video assistance seamlessly integrates with your tools:

  • CRM: Microsoft Dynamics 365, Salesforce, HubSpot
  • CIC – Customer Interaction Management: Aircall, Genesys, Kiamo
  • Your ticketing tools: Zendesk

Speakylink: Your Remote Video Assistance Expert for Customer Relations

As specialists in remote visual support, we help companies transform their customer service. Our no-app video assistance solution optimizes your technical diagnostics, reduces travel costs, and boosts your first-call resolution rates.

Based in Nantes, our video assistance solution supports clients across France—including Paris, Lyon, Marseille, Lille, Bordeaux, Toulouse, Montpellier, Rennes, Strasbourg, Grenoble, and beyond.

To discover our full range of services and industries, visit Speakylink.