Video assistance solution for social landlords and OPHs
Optimize your rental management and tenant relations.
Speed up the processing of your tenants’ requests and optimize the management of your interventions by using visio-assistance. Improve tenant satisfaction while minimizing the need for technical teams to travel.
How do social landlords use Speakylink?
Rental management
A tenant calls your customer service department to report an incident. Activate Speakylink to contextualize the situation so you can respond appropriately and call in an expert.
Property visits and inventory of fixtures
Carry out your first remote property visits and inventories of fixtures and fittings with visio assistance, and reduce your teams’ need to travel.
Administrative procedures
Visio assistance makes it easier to complete documents and electronic signatures where necessary.
Speakylink for remote diagnostics
“The better we identify the nature of a problem, the faster it can be resolved. SpeakyLink often allows us to find a solution in a single call. We gain efficiency and avoid wasting our tenants’ time. Beyond troubleshooting, we use SpeakyLink to help tenants set up their equipment, such as boilers or internet boxes. This is particularly useful for new housing, as it prevents handling errors that could lead to unnecessary technician dispatches and additional billing.”
More functionality
