Video assistance solution for industry

Reduce your technicians’ travel time and prepare your field interventions in advance.

Visio-assistance in industry

Enable your technicians to quickly solve your customers’ problems remotely, thanks to Visio assistance. Reduce machine downtime, personalize your support service and increase customer satisfaction.

How do manufacturers use Speakylink?

Remote customer troubleshooting

Help customers solve their problems. Machine breakdown…

Technician support

A field agent in difficulty can call on remote experts for assistance.

Pre-intervention assessment

The support department qualifies the need in advance to ensure the best possible intervention.

Speakylink for remote troubleshooting

“Speakylink brings real benefits to customer relations. It saves time in resolving requests for assistance. Customers are particularly well listened to, and their satisfaction is enhanced thanks to an immediate diagnosis of their problem.”