Video Banking, a video assistance solution for banks

Speakylink optimizes sales and humanizes customer relations.

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Video assistance for banks

Speakylink enables bank customer advisors to complement their calls with video, co-browsing, photos, chat and files… to better contextualize the customer’s problem and assist them remotely in taking out a banking contract or carrying out complex transactions.

How banks use Speakylink?
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Personalized financial advice and services

Banking professionals use video-assistance to interact directly with customers, answering their questions, discussing their financial needs and contracts, and offering personalized advice.

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Opening accounts

With visio-assistance, advisors guide customers through the account opening process and answer their questions immediately.

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 Complex transactions

Visio-assistance enables advisors to guide customers through complex transactions.

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Technical support

Visio-assistance enables advisors to resolve technical problems encountered by customers remotely.

Speakylink to optimize sales and humanize customer relations
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Offer your customers a unique experience

  • Send a link by text message, chat or e-mail to your customer to initiate a video call.
  • Speakylink is multidevice and can be adapted to tablets, PCs and smartphones.

Optimize your remote sales

  • Guide your customers through the process of subscribing to your services and products, and make it easier to use your applications using screen sharing and co-browsing.
  • Facilitate transactions by integrating 100% secure electronic signature and payment functionalities.
  • Integrate Speakylink with your CRM, customer service and contact center tools for a customer-centric experience.
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Ensure secure communications and data protection.

  • Speakylink is a 100% RDGP solution
  • The agent remains in charge of initiating actions: (screen sharing, live video…) via the Speakylink interface and each action is conditional on the customer’s acceptance a reassuring customer experience and 100% RGPD.
  • Speakylink is a secure solution. No readable confidential data passes through our Speakylink servers, and all flows are encrypted.
More functionality
Speakylink for remote contract assistance
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