Video Banking, a video assistance solution for banks

Speakylink optimizes sales and humanizes customer relations.

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Conseiller bancaire en visio-assistance guidant un client à distance via vidéo sécurisée
Conseiller discutant en vidéo avec un client pour répondre à ses questions

Video assistance for banks

Speakylink enables bank customer advisors to complement their calls with video, co-browsing, photos, chat and files… to better contextualize the customer’s problem and assist them remotely in taking out a banking contract or carrying out complex transactions.

How banks use Speakylink?

Personalized financial advice and services

Banking professionals use video-assistance to interact directly with customers, answering their questions, discussing their financial needs and contracts, and offering personalized advice.

Opening accounts

With visio-assistance, advisors guide customers through the account opening process and answer their questions immediately.

 Complex transactions

Visio-assistance enables advisors to guide customers through complex transactions.

Technical support

Visio-assistance enables advisors to resolve technical problems encountered by customers remotely.

Speakylink to optimize sales and humanize customer relations

Offer your customers a unique experience Send a link by text message, chat or e-mail to your customer to initiate a video call. Speakylink is multidevice and can be adapted to tablets, PCs and smartphones.
Optimize your remote sales Guide your customers through the process of subscribing to your services and products, and make it easier to use your applications using screen sharing and co-browsing. Facilitate transactions by integrating 100% secure electronic signature and payment functionalities. Integrate Speakylink with your CRM, customer service and contact center tools for a customer-centric experience.
Ensure secure communications and data protection.

More functionality

Speakylink for remote contract assistance

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Speakylink: Your Remote Video Assistance Expert for Customer Relations

As specialists in remote visual support, we help companies transform their customer service. Our no-app video assistance solution optimizes your technical diagnostics, reduces travel costs, and boosts your first-call resolution rates.

Based in Nantes, our video assistance solution supports clients across France—including Paris, Lyon, Marseille, Lille, Bordeaux, Toulouse, Montpellier, Rennes, Strasbourg, Grenoble, and beyond.

To discover our full range of services and industries, visit Speakylink.